Trusted Provider
RTO: 40407

HLTAID011 Provide
First Aid Online

(Includes CPR)

Cost: $97

Includes CPR

First Aid Training with Options

All the training and assessment in this course are face-to-face in the training room. A pre-course reading and quiz must be completed prior to attending the practical training session. This course delivery structure means more time for you to discuss things and ask questions. You also get maximum value from our experienced trainers.

This delivery method suits students who are more comfortable learning online. We deliver the content and assessment via Vasto, our online learning system. Once you complete that, you attend a short face-to-face practical assessment. The online training can be completed at your own pace in the comfort of your own home, office or wherever.

Same-Day Certificate

Flexible Delivery

Start From $97

HLTAID011 Provide First Aid

(Includes HLTAID009 Provide cardiopulmonary resuscitation and HLTAID010 Provide basic emergency life support)

Our First Aid Course is the brand new and latest accredited First course in Australia and replaces the now superseded HLTAID011 Provide First Aid. We offer a unique blend of knowledge-based and practical training with flexible and streamlined delivery options covering industry best practices taught by certified professional first aid trainers using state-of-the-art equipment, tools and techniques to help you manage any CPR or First Aid emergency with confidence. Prepare to always be prepared with First Aid Pro.

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Group First Aid Bookings

Book in bulk and save. Discounts apply for corporate or group bookings. We can even organise for a trainer to come to you! For further information or to book please contact our corporate and group bookings team at

First Aid Course Also Known As:

Senior First Aid
First Aid Refresher
Apply First Aid
First Aid update course

Accredited First Aid Units

HLTAID011 Provide First Aid
HLTAID010 Provide basic emergency life support
HLTAID009 Provide cardiopulmonary resuscitation (CPR)

First Aid Course Near Me

With locations spread right across the city, you’re sure to find a course in a location that suits you. Our locations are carefully selected to ensure they are fully accessible by public transport and have sufficient parking. All our training facilities are fully stocked with the latest state-of-the-art first aid training equipment and comfort amenities. Tea and coffee available at all First Aid Pro training facilities.

Emergency First Aid Response

Emergency First Aid Response involves the application of practical first aid skills to provide immediate assistance in emergencies. This response is acquired through a first aid course assessment that covers various topics related to first aid, including CPR, wound care, and basic life support. Personal protective equipment is used to ensure the safety of the responder and the patient. Successful completion of the training equips individuals with the expertise and skills necessary to respond effectively and save lives in emergencies.

What Does Hltaid011 Provide First Aid Course Entail?

HLTAID011 is a comprehensive first aid course that prepares learners with the understanding and abilities needed to respond effectively to crises. It covers cardiopulmonary resuscitation (CPR), management of injuries and illnesses, bleeding control, fracture management, and allergic reactions. The course also includes training on using automated external defibrillators (AEDs) to revive individuals experiencing cardiac arrest. Overall, HLTAID011 equips individuals with essential life-saving techniques and the confidence to handle medical emergencies.

What Is First Aid Response?

First Aid Response refers to the immediate assistance and care provided to individuals in emergencies. It encompasses various training courses such as senior first aid, and HLTAID011 provide first aid. Emergency services provide face-to-face training that addresses first aid infection control procedures and Covid-19 practices. The training focuses on practical skills and follows Australian Resuscitation Council guidelines. Additionally, online training and practical assessments are conducted to ensure comprehensive knowledge and proficiency in delivering effective first aid.

Australia USI Requirements

A USI (Unique Student Identifier) is a unique number assigned to each student in Australia, which allows them to access and track their educational records and achievements throughout their lifetime. A USI is required for all students in Australia who intend to undertake vocational training.

Practical Skills (In-Class Evaluations)

The candidate must demonstrate practical skills per state/territory rules, first aid codes of practice, and Australian Resuscitation Council (ARC) and other national clinical body requirements. This includes managing unconscious, breathing and non-breathing casualties by following ARC guidelines, performing CPR and using an automated external defibrillator (AED) for adults.

They should also manage various conditions such as anaphylaxis, asthma, bleeding, choking, envenomation, fractures, and minor wounds. Additionally, the candidate should respond to simulated first aid incidents, including identifying the condition, using personal protective equipment (PPE), providing treatment, contacting emergency services if necessary, and providing accurate reports. The incident should be reviewed afterwards.

Knowledge Requirements (Online Evaluations)

The candidate’s knowledge will be assessed online, covering the following areas:

  • Guidelines and procedures, including ARC Guidelines and first aid guidelines from national clinical bodies.

  • Identification of potential hazards and risk minimization in providing first aid.

  • Understanding infection control procedures and the use of precautions and resuscitation barrier devices.

  • Currency requirements for maintaining skills and knowledge.

  • Familiarity with first aid codes of practice and workplace/site procedures.

  • Knowledge of the contents of first aid kits.

  • Awareness of legal, workplace, and community considerations, such as duty of care, consent, privacy, and confidentiality.

  • Understanding stress management techniques and available support for rescuers.

  • CPR considerations including airway management, appropriate duration and cessation of CPR, use of AED, and safety procedures.

  • Familiarity with the chain of survival and accessing emergency services.

  • Techniques for providing CPR to adults, children, and infants, including recognizing unconsciousness and abnormal breathing, compression and ventilation ratios, hand positioning, and understanding physiological differences.

  • Knowledge of signs, symptoms, and management of various conditions and injuries, such as allergic reactions, burns, choking, fractures, head injuries, hypothermia, poisoning, seizures, shock, and strokes.

First Aid Training Online Course Requirements

In order to successfully meet all of First Aid Pro Canberra’s  HLTAID011 Provide First Aid Online course requirements participants must:

First Aid Certificate

First Aid Certificate Holders

At First Aid Pro we work hard to ensure all our students receive high quality, quick and seamless CPR and first aid training with first-class customer service. We are always listening to our students and looking for ways we can improve their overall learning experience. We surveyed over 16,000 First Aid Pro students last year and our overall student satisfaction rate was 98.5%. See what some of our students had to say below:

HLTAID011 Provide First Aid

The First Aid Course Canberra is your most established and trusted local First Aid training provider. We have been providing nationally accredited, industry recognised and certified First Aid training for a number of years.

Our training facilities are of the highest quality and are strategically positioned right across the Canberra and greater Australian Capital Territory area so finding a course to suit you is simple. We run First Aid courses every day of the week, almost every week of the year across Canberra and throughout the ACT. We deliver industry renowned and leading training from our pristine First Aid training centres in Ainslie, Barton, Canberra, Curtin, Dickson, Kingston, Narrabundah, Phillip, Queanbeyan, Red Hill, Sutton and Woden. If you are looking for corporate or group training, we can even travel to you. Our team of professional corporate, workplace and group First Aid trainers are fully equipped to deliver all-inclusive First Aid training to you, your group or corporate team wherever you are. Locations in Canberra and the ACT we deliver training to include Capital Hill, Deakin, Duntroon, Harman, Parkes, Russell, Yarralumla, Acton, Black Mountain, Downer, Hackett, Lyneham, O’Connor, Watson, Forrest, Griffith, Manuka, Causeway, Garran, Hughes, Chifley, Lyons, O’Malley, Swinger Hill, Farrer, Isaacs, Mawson, Pearce, Torrens, Fyshwick, Pialligo, Symonston, Belconnen, Holt, Gungahlin, Mitchell, Kowen and surrounds. We even supply all the First Aid training equipment, resources and material you need.

First Aid Course Canbera is a Registered Training Organisation (RTO: 40407) certified by the Australian Skills Quality Authority (ASQA)  to provide nationally recognised, certified and accredited First Aid training to the Canberra and ACT community. You can be sure that the First Aid training you receive from First Aid Course Canberra is up to code and compliant with all major first aid and vocational training organisations and industry bodies.

Our First Aid, Basic Emergency Life Support (BELS), Childcare First Aid and Cardiopulmonary Resuscitation (CPR) courses meet Australian Resuscitation Council’s (ARC) Australian and New Zealand Committee on Resuscitation (ANZCOR) First Aid guidelines. Guidelines include ANZCOR Guideline 7 – Automated External Defibrillation (AED)  ANZCOR Guideline Section 9.4 – Envenomation, ANZCOR Guideline 2 – Managing an Emergency, , ANZCOR Guideline 4 – Airway, ANZCOR Guideline 8 – Cardiopulmonary Resuscitation (CPR), ANZCOR Guideline Section 9.3 – Environment, ANZCOR Guideline 6 – Compressions, in Basic Life Support (BELS), , ANZCOR Guideline Section 9.1 – Trauma, ANZCOR Guideline 5 – Breathing, ANZCOR Guideline Section 9.2 – Medical, ANZCOR Guideline 3 – Recognition and First Aid Management of the Unconscious Person, ANZCOR Guideline Section 9.5 – Poisoning.

You can enrol in a First Aid course with the First Aid Course Canberra by speaking on the phone with our friendly customer service team on 08 8382 4677, emailing or booking directly online. Our business hours are 8:30am to 5:30pm Monday to Friday (excluding public holidays).

All online bookings are made though eWay and are securely processed. No personal or confidential information or payment details are kept. Any student completing  an accredited qualification or  unit of competency in Australia is required by law to have a Unique Student Identifier (USI). To find yours or create one for yourself you can visit

First Aid Course Canberra has First Aid Courses running every day of the week. To register for an upcoming course near you visit our course calendar or email or call our team today.

Other Information

In these unprecedented times, we want you to know that we understand and sympathize with the stress and strain COVID-19 has put on your life. That is why we have taken steps to make sure all of our facilities are equipped with infection control measures. If you feel unwell or experience any symptoms, please contact us immediately, and we will reschedule your training. If you have any questions or concerns, please email for further information.

$97 (can vary – check our DAILY DEALS)

First Aid Pro Canberra prides itself on offering its course participants high quality training and excellent customer service which does not end once the classroom session is over. We do our best to ensure that all candidates who have successfully completed our HLTAID011 Provide First Aid (including HLTAID010 Provide basic emergency life support (BELS) and HLTAID009 Provide cardiopulmonary resuscitation (CPR)) receive a Nationally Accredited First Aid Certificate issued by First Aid Pro (RTO: 40407) on the same day or within 24 hours of completion (Terms and Conditions apply).

Whilst full and complete course details can be found by downloading our course PDF HERE some of the core skills covered in the course include:

✓ How to perform CPR on adults and infants
✓ How to operate an Defibrillator known as a AED (Automated External Defibrillator)
✓ How to use an EpiPen to treat anaphylaxis
✓ First Aid response for bleeding, burns and fractures
✓ Management of medical emergencies such as heart attacks, strokes, asthma, anaphylaxis, seizures, diabetes and febrile convulsions
✓ Management of medical emergencies such as snake/spider bites, poisons and choking
✓ Identification and management of hyperthermia (heat stroke) and Hypothermia, heat exhaustion and dehydration
✓ Assessing and moving a sick or injured person you Control of infectious diseases
✓ Legal responsibilities of a first aider

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

  • guidelines and procedures including:
  • ARC guidelines relevant to the provision of first aid
  • first aid guidelines from Australian national peak clinical bodies
  • potential incident hazards and risk minimisation processes when providing first aid
  • infection control procedures, including use of standard precautions and resuscitation barrier devices
  • requirements for currency of skill and knowledge
  • first aid codes of practice
  • appropriate workplace or site procedures relevant to the provision of first aid
  • contents of first aid kits
  • legal, workplace and community considerations including:
  • duty of care requirements
  • own skills and limitations
  • consent and how it relates to the conscious and unconscious casualty
  • privacy and confidentiality requirements
  • awareness of potential need for stress management techniques and available support for rescuers
  • considerations when providing CPR, including:
  • upper airway and effect of positional change
  • appropriate duration and cessation of CPR
  • appropriate use of an AED (defibrillator)
  • safety and maintenance procedures for an AED
  • chain of survival
  • how to access emergency services
  • techniques for providing CPR to adults, children and infants including:
  • how to recognise that a casualty is unconscious and not breathing normally
  • rate, ratio and depth of compressions and ventilations
  • correct hand positioning for compressions
  • basic anatomy, physiology and the differences between adults, children and infants relating to CPR
  • signs, symptoms and management of the following conditions and injuries:
  • allergic reaction
  • anaphylaxis
  • asthma
  • non-life-threatening and life-threatening bleeding
  • burns
  • cardiac conditions, including chest pain
  • choking
  • diabetes
  • drowning
  • envenomation – all current treatments
  • eye injuries
  • fractures, dislocations, strains and sprains
  • head, neck and spinal injuries
  • hypothermia
  • hyperthermia
  • minor wounds
  • nose-bleed
  • poisoning
  • seizures
  • shock
  • sharps injuries
  • stroke

First Aid Pro Canberra has created an efficient, effective, and convenient learning experience for everyone where the stress of online learning is minimised by the creation of a self-paced and self-directed mandatory pre-course learning requirements. Before attending the 5.5 hour face-to-face classroom session participants must complete a short mandatory pre-course quiz and bring it with them on the day. The amount of time spent completing the mandatory pre-course learning requirements will vary depending on each participant’s existing first aid knowledge and experience and may impact on the overall duration of the course between participants, based on their existing knowledge and experience.

First Aid Pro Canberra runs HLTAID011 Provide First Aid courses 7 days a week, please check the course calendar for times and locations. Or talk to us to book workplace training where we come to you.

Your USI is a unique number that you can use to identify yourself when you enrol in a Nationally Registered training course. If you have completed a formal study since 2015, it is likely that you may already have one. It’s free and takes less than 5 minutes! To create a USI or search the USI Registry if you have forgotten yours click HERE.

The participant will show the ability to complete tasks outlined in the criteria of this unit, manage tasks, and manage contingencies in the context of the job role.

Practice and assessment will be completed has completed the following tasks in line with State/Territory regulations, first aid codes of practice, first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies and workplace or site procedures:

  • managed, in line with ARC guidelines, the unconscious, breathing casualty including appropriate positioning to reduce the risk of airway compromise
  • managed, in line with ARC guidelines, the unconscious, non-breathing adult, including:
  • performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor
  • following the prompts of an automated external defibrillator (AED) to deliver at least one shock
  • demonstrating a rotation of single rescuer operators with minimal interruptions to compressions
  • responding appropriately in the event of regurgitation or vomiting
  • managed, in line with ARC guidelines, the unconscious, non-breathing infant, including:
  • performing at least 2 minutes of uninterrupted single rescuer CPR (5 cycles both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface
  • managed casualties, with the following:
  • anaphylaxis
  • asthma
  • non-life-threatening bleeding
  • choking
  • envenomation, using pressure immobilisation
  • fractures, dislocations, sprains and strains, using appropriate immobilisation techniques
  • minor wound cleaning and dressing
  • nosebleed
  • shock
  • responded to at least one simulated first aid incident contextualised to the candidate’s workplace or community setting, where the candidate has no knowledge of the casualty’s condition prior to starting treatment, including:
  • identifying the casualty’s illness or injury through history, signs and symptoms
  • using personal protective equipment (PPE) as required
  • providing appropriate first aid treatment
  • conveying incident details to emergency services or advising casualty on any required post incident action
  • providing an accurate verbal and written report of the incident
  • reviewing the incident.

All our First Aid Courses are delivered according to the Australian Resuscitation Council (ARC) guidelines and in accordance with Safe Work Australia recommendations.

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Available Locations: Perth CBD, Gosnell, Joondalup, Innalloo, Welshpool, Fremantle, Rockingham